FocusCall Privacy Policy

Effective date: June 21, 2026 · Last updated: July 28, 2026

FocusCall ("we", "us") provides a reminder service that places real phone calls to help people — including people with ADHD — act on their tasks. This policy explains what we collect, why, and your rights. We do not sell your personal data and we do not track you across other apps or websites.

1. Information we collect

2. How we use your information

We do not use your data for advertising and we do not perform cross-app tracking.

3. Service providers we share data with

These providers act as our processors under contract and are required to safeguard your data. We do not sell your data to anyone. FocusCall is available to US users at launch.

4. Your call consent

Before we place any call, you affirmatively consent to receiving automated/pre-recorded reminder calls at the number you provide, and you verify ownership of that number with a one-time code. You can withdraw consent at any time by any reasonable means — press 0 during any reminder call, use Settings → Calling Consent → Revoke in the app, or delete your account — after which we stop calling you.

5. Google Calendar sync (optional)

You create your reminders yourself by default. If you choose to connect Google Calendar (Settings → Connect Google Calendar), we use Google's read-only calendar.readonly permission to read your upcoming events for the next 7 days. For each timed event we take its title, start time, your own RSVP status (so we can skip events you declined), and the event's reminder time — the "notify me 30 minutes before" you already set — so the call arrives when you asked to be reminded rather than at a time we picked. Events with no reminder set use the lead time you choose in the app. We store the event title and the computed call time, plus Google access tokens (encrypted at rest) so we can keep syncing while the app is closed. We do not read past events, other attendees' details, event descriptions, or attachments, and we never modify your calendar. Disconnecting (Settings → Google Calendar → Disconnect) revokes our access at Google, deletes the stored tokens, and cancels future calendar-sourced reminders. We use calendar data only to create your reminders — never for advertising or analytics.

FocusCall's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, do not use it for advertising, do not transfer it to third parties except as needed to provide the reminder calls you asked for or where required by law, and humans do not read it except with your permission, for security, or to comply with the law.

6. Apple Calendar / your phone's calendar (optional)

Separately from the Google integration above, you can let FocusCall read the calendar stored on your phone (Settings → Calendar → Apple Calendar). iOS asks for your permission first, and you can withdraw it at any time in iOS Settings → Privacy & Security → Calendars. This covers whatever your phone already shows in the Calendar app — iCloud, Exchange, subscribed calendars, and any Google account you added in iOS Settings. On the same screen you choose which of those calendars we read; the rest are never looked at.

The reading happens on your device, by the app — we hold no credentials to your calendar and cannot read it ourselves. It runs when you open the app, and iOS may also let the app run it briefly in the background so a cancelled or newly added event is picked up while you are away; it is the same read either way, and nothing else happens in the background.

For each event in the next 7 days the app sends us three things: the event title, its start time, and the event's alarm time (the "notify me 30 minutes before" you set), so the call arrives when you asked to be reminded. All-day events are left out unless you switch them on, in which case we use the hour you pick rather than the event's own alert. We store that as a reminder, exactly as if you had typed it in yourself. We never write to, edit or delete anything in your calendar, and this data is never used for advertising or analytics.

Turning the setting off stops any further reading and deletes the reminders it created. Turning a single calendar off does the same for that calendar's events.

7. Location reminders (optional)

Reminders are time-based by default. If you choose to create a location reminder, you pick a place on a map and we call you when you arrive near it. This is the only feature that uses location, and only after you grant precise and background ("Always") location permission. Your phone's operating system watches a radius around your chosen place entirely on your device — FocusCall does not receive, transmit, or store your continuous location or any location history, and there is no GPS tracking. We store only the place you chose (its coordinates, radius, and an optional label) on that reminder. You can revoke the location permission in your phone's settings at any time, which disables location reminders; the stored place is deleted when you delete the reminder or your account.

8. Children

FocusCall is not directed to children under 13. You must attest that you are 13 or older to use the service. If we learn we have collected data from a child under 13, we will delete it.

9. Data retention and deletion

We keep your data while your account is active. You can delete your account at any time from Settings → Delete Account; within 30 days this permanently removes your account, reminders, phone number, all call logs, and your consent record. We do not keep a consent record after your account is gone. You can also request a full export of your data from within the app.

There is one exception, and we want to be plain about it: we keep a one-way cryptographic hash (HMAC) of your phone number for up to 30 days after deletion. It cannot be reversed into your number, and it is not linked to your identity, your account, or anything you did in the app. Its only purpose is to stop the free-call allowance from being refilled by deleting and recreating an account — free calls cost us real money. It is deleted automatically once those 30 days elapse. Under GDPR we rely on our legitimate interest in preventing abuse of the service (Art. 6(1)(f)) for this.

10. Your rights

Depending on your location (e.g. EEA/UK under GDPR, California under CCPA), you may have the right to access, correct, export, or delete your personal data, and to withdraw consent. The app provides self-service export and deletion; for any other request contact us below.

11. Security

Data is encrypted in transit (HTTPS/TLS). Access to production systems is restricted. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.

12. Changes

We may update this policy; we will revise the "Last updated" date and, for material changes, notify you in the app.

13. Contact

Questions or requests: [email protected]